Legal
Terms and Conditions
These terms govern bookings, cancellations, use of the website, and service delivery for Shivatva Cabs.
Bookings and Confirmation
All bookings are subject to driver and vehicle availability at the time of confirmation.
Fare estimates shown on the site are indicative unless a final fare is confirmed directly over WhatsApp, phone, or another official communication channel.
Please provide accurate pickup time, route, passenger count, and trip details so we can arrange the correct vehicle.
Payments and Charges
Final pricing may include applicable tolls, parking fees, waiting time, night charges, permit costs, and route-specific extras where relevant.
Payment terms may vary by trip type and can be confirmed before the ride starts.
Corporate or custom trips may be quoted separately based on duration, route, and vehicle requirement.
Cancellations and Delays
Cancellation requests should be made as early as possible. Last-minute cancellations may incur a charge depending on the vehicle and trip type.
If a customer causes major delays or changes after driver dispatch, additional charges may apply.
In cases of unavoidable circumstances such as weather, road closures, or operational issues, service timing may change and we will try to notify you promptly.
Passenger Responsibilities
Passengers are expected to behave respectfully, follow local laws, and avoid damaging the vehicle.
Any luggage, valuables, or personal belongings remain the passenger's responsibility throughout the trip.
We reserve the right to refuse or stop service in situations involving unsafe conduct, abuse, or misuse of the vehicle.
Website Usage
The website content is provided for general information and booking support. We may update routes, pricing references, or service content without prior notice.
Unauthorized misuse, copying, scraping, or interference with the website or contact systems is not permitted.
